@import "https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&family=Space+Grotesk:wght@500;600;700&display=swap";:root{--bg:#e4e8f2;--surface:#fff;--surface-elevated:#ecf0f9;--primary:#2563eb;--primary-dark:#1d4ed8;--primary-light:#dbeafe;--accent-teal:#0d9488;--accent-amber:#f59e0b;--accent-red:#dc2626;--text:#1e293b;--text-secondary:#64748b;--text-muted:#94a3b8;--border:#0000000f;--shadow-sm:0 2px 8px #0000000a;--shadow-md:0 8px 24px #0000000f;--shadow-lg:0 16px 48px #00000014;--radius-sm:12px;--radius-md:16px;--radius-lg:20px;--radius-xl:24px;--radius-pill:999px;--safe-top:env(safe-area-inset-top,0px);--safe-bottom:env(safe-area-inset-bottom,0px)}*{box-sizing:border-box;-webkit-tap-highlight-color:transparent;touch-action:manipulation;margin:0;padding:0}@media (prefers-reduced-motion:reduce){*,:before,:after{transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}:focus-visible{outline:3px solid 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